Privacy Policy

Last updated: 11th November 2026

There’s a Better Way respects your privacy. This policy explains how we handle personal information when you visit theresabetterway.uk or contact us.

Who we are

This website is operated by There’s a Better Way, which is responsible for your personal information. For privacy questions, contact info@theresabetterway.uk.

Information we collect and why

When you contact us, we may collect your name, email address and any information you include in your message. We use this to respond to enquiries and provide any help you request.

We rely on our legitimate interest in responding to enquiries. Where your enquiry relates to buying a service, we may process your information to take steps towards entering into a contract with you.

Our website may also collect technical information, such as your IP address and browser details, to keep the website secure and working properly. We rely on our legitimate interest in maintaining a secure website for this purpose.

Sharing your information

We may share information with service providers who help us operate our website and communications, including [hosting, email and other relevant providers]. We may also disclose information where required by law.

How long we keep information

We keep enquiry information for 1 month after our last contact, and technical logs for 3 months. We then delete or anonymise it, unless a longer retention period is required by law.

Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Your rights

Depending on the circumstances, you can ask to access, correct or delete your personal information, restrict its use, or receive a portable copy.

You can object to processing based on our legitimate interests. Where we rely on consent, you can withdraw it at any time.

To exercise your rights or raise a concern, contact info@theresabetterway.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will appear on this page with an updated date.